Terms of Service & Privacy Policy

1.1 Acceptance of Terms

By accessing or using lajon.co and any content, pages, or services provided through it (collectively, the "Services"), you agree to these Terms of Service ("Terms"). If you do not agree, do not use the Services.

1.2 Eligibility

You must be legally able to enter into a binding agreement under applicable law to use the Services.

1.3 Changes to Services or Terms

We may update the Services and/or these Terms from time to time. Updates take effect when published on lajon.co. Continued use after changes means you accept the updated Terms.

1.4 Account Registration (If Applicable)

Some Services may require an account. You agree to provide accurate information and keep credentials secure. You are responsible for activity under your account.

1.5 Acceptable Use

You agree not to:

• Use the Services unlawfully or in a way that violates third-party rights
• Attempt to gain unauthorized access to systems or data
• Interfere with, disrupt, or harm the Services (e.g., malware, scraping at harmful volumes, DDoS)
• Reverse engineer or bypass security measures, except as permitted by law

1.6 Intellectual Property

All content, branding, designs, text, logos, and software on lajon.co are owned by the Company or its licensors and are protected by applicable IP laws. You receive a limited, non-exclusive, non-transferable right to use the Services for personal or internal business purposes, depending on the service provided.

1.7 Third-Party Services

The Services may rely on third-party providers (e.g., analytics, hosting, payment platforms). Their terms and privacy policies may apply to your interactions with them.

1.8 Disclaimers

The Services are provided on an "as is" and "as available" basis. We do not guarantee uninterrupted or error-free operation. To the maximum extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement.

1.9 Limitation of Liability

To the maximum extent permitted by law, the Company will not be liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill arising from or related to your use of the Services.

1.10 Termination

We may suspend or terminate access to the Services if we reasonably believe you violated these Terms, caused harm, or created legal risk. You may stop using the Services at any time.

1.11 Governing Law and Disputes

Unless mandatory local law states otherwise, these Terms are governed by the laws of the Republic of Türkiye. Disputes shall be handled by competent courts and enforcement offices in Türkiye.

1.12 Contact

For questions about these Terms: support@lajon.co

2.1 Scope

Applies to:

• Website visitors (lajon.co)
• People contacting us (support/forms)
• Purchases/refunds/transactions handled through platforms or service providers
• Business communications related to our Services

2.2 Information We Collect

A) Information you provide

• Name, email, and any details you include in messages/forms
• Support requests and attachments you send us

B) Information collected automatically

• Device/browser info (OS, version, language, browser type)
• Usage data (pages viewed, session duration, interactions)
• Approximate location (city/region level) inferred from IP
• Cookie/SDK identifiers (where permitted by law)

C) Transaction / purchase metadata (if applicable)

• Platform transaction status, product identifiers, timestamps, region/country, and refund status
• (We generally do not receive full card details if processed by third-party platforms.)

2.3 How We Use Information

We use data to:

• Operate and improve the Services
• Provide customer support
• Monitor performance, security, and prevent fraud/abuse
• Maintain compliance (accounting, legal, tax, dispute handling)
• Analyze usage trends and reliability

2.4 Cookies & Analytics / Third-Party Tools

We may use analytics and performance tools. Current examples:

• Google Analytics
• Firebase / Google Analytics for Firebase (where applicable)

These providers may process device/usage data under their own policies. Where required by law, we provide cookie controls and obtain consent for non-essential cookies.

2.5 Data Sharing

We do not sell personal data. We may share data with:

• Service providers (hosting, analytics, support tooling) under appropriate safeguards
• Authorities where legally required
• Payment/platform partners to validate transactions and handle disputes/refunds

Refund requests via Apple/Google or similar platforms:

We may share limited, non-sensitive details necessary for evaluating a refund request (e.g., whether a purchase was activated/used, timestamps, transaction context). We do not share private user content unless you explicitly provide it to support.

2.6 Data Retention

We retain data only as needed:

• Support inquiries: as required to resolve and document issues
• Analytics: per configured retention and provider policies
• Transaction records: as required for compliance and dispute resolution

We delete or anonymize data when it is no longer needed.

2.7 Security

We apply reasonable technical and organizational measures to protect data. No system is completely secure; you should keep your devices and credentials secure.

2.8 Your Rights

Depending on your jurisdiction, you may request:

• Access, correction, deletion
• Restriction/objection to processing
• Portability (where applicable)
• Withdrawal of consent (where processing is based on consent)

2.9 Contact

Privacy questions/requests: support@lajon.co

3.1 General Principles

Refund eligibility depends on where the purchase was made (e.g., Apple App Store, Google Play, website checkout, or another reseller/platform).

If a platform processes your payment, that platform's refund rules may apply and control the outcome.

3.2 Purchases Made Through Apple (App Store)

If you purchased via Apple, refund requests are typically handled by Apple. You can request a refund through Apple's official refund process.

For refund evaluation, we may provide Apple with limited, non-sensitive usage confirmation (e.g., whether the purchase was activated/used), strictly for dispute/refund handling.

3.3 Purchases Made Through Google Play

If you purchased via Google Play, refund requests are handled under Google's policies and flows.

We may provide Google with limited transaction context as needed for dispute/refund handling.

3.4 Purchases Made Directly From lajon.co (If Offered)

If we offer direct website purchases:

• You may request assistance at support@lajon.co with the purchase email/receipt details.
• We evaluate requests case-by-case, considering factors such as accidental duplicate charges, billing errors, and compliance requirements.
• Where legally required, mandatory consumer rights remain unaffected.

3.5 Chargebacks and Fraud

If you initiate a chargeback, we may suspend access associated with the disputed transaction to prevent misuse and to comply with platform/payment processor rules.

3.6 How to Request Help

Email: support@lajon.co

Include: purchase identifier/receipt, date, and the account/email used (if applicable).