Terms of service & Privacy Policy

Company: FLUX YAZILIM SANAYİ VE TİCARET LİMİTED ŞİRKETİ (“Company”, “we”, “us”)
Website Domain Owner: lajon.co is owned and operated by the Company.

1) Terms of Service
1.1 Acceptance of Terms
By accessing or using lajon.co and any content, pages, or services provided through it (collectively, the “Services”), you agree to these Terms of Service (“Terms”). If you do not agree, do not use the Services.

1.2 Eligibility
You must be legally able to enter into a binding agreement under applicable law to use the Services.

1.3 Changes to Services or Terms
We may update the Services and/or these Terms from time to time. Updates take effect when published on lajon.co. Continued use after changes means you accept the updated Terms.

1.4 Account Registration (If Applicable)
Some Services may require an account. You agree to provide accurate information and keep credentials secure. You are responsible for activity under your account.

1.5 Acceptable Use
You agree not to:

Use the Services unlawfully or in a way that violates third-party rights
Attempt to gain unauthorized access to systems or data
Interfere with, disrupt, or harm the Services (e.g., malware, scraping at harmful volumes, DDoS)
Reverse engineer or bypass security measures, except as permitted by law
1.6 Intellectual Property
All content, branding, designs, text, logos, and software on lajon.co are owned by the Company or its licensors and are protected by applicable IP laws. You receive a limited, non-exclusive, non-transferable right to use the Services for personal or internal business purposes, depending on the service provided.

1.7 Third-Party Services
The Services may rely on third-party providers (e.g., analytics, hosting, payment platforms). Their terms and privacy policies may apply to your interactions with them.

1.8 Disclaimers
The Services are provided on an “as is” and “as available” basis. We do not guarantee uninterrupted or error-free operation. To the maximum extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement.

1.9 Limitation of Liability
To the maximum extent permitted by law, the Company will not be liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill arising from or related to your use of the Services.

1.10 Termination
We may suspend or terminate access to the Services if we reasonably believe you violated these Terms, caused harm, or created legal risk. You may stop using the Services at any time.

1.11 Governing Law and Disputes
Unless mandatory local law states otherwise, these Terms are governed by the laws of the Republic of Türkiye. Disputes shall be handled by competent courts and enforcement offices in Türkiye.

1.12 Contact
For questions about these Terms: [email protected]

 
2) Privacy Notice (Company)
This Privacy Notice explains how the Company processes personal data on lajon.co and related Services.

2.1 Scope
Applies to:

Website visitors (lajon.co)
People contacting us (support/forms)
Purchases/refunds/transactions handled through platforms or service providers
Business communications related to our Services
2.2 Information We Collect
A) Information you provide

Name, email, and any details you include in messages/forms
Support requests and attachments you send us
B) Information collected automatically

Device/browser info (OS, version, language, browser type)
Usage data (pages viewed, session duration, interactions)
Approximate location (city/region level) inferred from IP
Cookie/SDK identifiers (where permitted by law)
C) Transaction / purchase metadata (if applicable)

Platform transaction status, product identifiers, timestamps, region/country, and refund status
(We generally do not receive full card details if processed by third-party platforms.)
2.3 How We Use Information
We use data to:

Operate and improve the Services
Provide customer support
Monitor performance, security, and prevent fraud/abuse
Maintain compliance (accounting, legal, tax, dispute handling)
Analyze usage trends and reliability
2.4 Cookies & Analytics / Third-Party Tools
We may use analytics and performance tools. Current examples:

Google Analytics
Firebase / Google Analytics for Firebase (where applicable)
These providers may process device/usage data under their own policies. Where required by law, we provide cookie controls and obtain consent for non-essential cookies.

2.5 Data Sharing
We do not sell personal data. We may share data with:

Service providers (hosting, analytics, support tooling) under appropriate safeguards
Authorities where legally required
Payment/platform partners to validate transactions and handle disputes/refunds
Refund requests via Apple/Google or similar platforms:
We may share limited, non-sensitive details necessary for evaluating a refund request (e.g., whether a purchase was activated/used, timestamps, transaction context). We do not share private user content unless you explicitly provide it to support.

2.6 Data Retention
We retain data only as needed:

Support inquiries: as required to resolve and document issues
Analytics: per configured retention and provider policies
Transaction records: as required for compliance and dispute resolution
We delete or anonymize data when it is no longer needed.
2.7 Security
We apply reasonable technical and organizational measures to protect data. No system is completely secure; you should keep your devices and credentials secure.

2.8 Your Rights
Depending on your jurisdiction, you may request:

Access, correction, deletion
Restriction/objection to processing
Portability (where applicable)
Withdrawal of consent (where processing is based on consent)
2.9 Contact
Privacy questions/requests: [email protected]

 
3) Refund Policy (Company)
This Refund Policy explains how refunds are handled for purchases related to the Company’s Services, including purchases processed by third-party platforms.

3.1 General Principles
Refund eligibility depends on where the purchase was made (e.g., Apple App Store, Google Play, website checkout, or another reseller/platform).
If a platform processes your payment, that platform’s refund rules may apply and control the outcome.
3.2 Purchases Made Through Apple (App Store)
If you purchased via Apple, refund requests are typically handled by Apple. You can request a refund through Apple’s official refund process.
For refund evaluation, we may provide Apple with limited, non-sensitive usage confirmation (e.g., whether the purchase was activated/used), strictly for dispute/refund handling.

3.3 Purchases Made Through Google Play
If you purchased via Google Play, refund requests are handled under Google’s policies and flows.
We may provide Google with limited transaction context as needed for dispute/refund handling.

3.4 Purchases Made Directly From lajon.co (If Offered)
If we offer direct website purchases:

You may request assistance at [email protected] with the purchase email/receipt details.
We evaluate requests case-by-case, considering factors such as accidental duplicate charges, billing errors, and compliance requirements.
Where legally required, mandatory consumer rights remain unaffected.
3.5 Chargebacks and Fraud
If you initiate a chargeback, we may suspend access associated with the disputed transaction to prevent misuse and to comply with platform/payment processor rules.

3.6 How to Request Help
Email: [email protected]
Include: purchase identifier/receipt, date, and the account/email used (if applicable).